Frequently Asked Questions By Seller
50K+ Customers
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Seller Support
Sell More with Us
Low cost of doing business
General
Our platform is dedicated to pets, animals, and livestock-related products and
services. You can sell all legal pets, cattle, and animals along with wide range of
items, including pet accessories, food, healthcare products, livestock equipment,
and even services like grooming or training.
To become a seller, navigate to our website and click on the “Sell Livestock” or “Sell
Products” option. Follow the registration process, providing the necessary details
about your business and products. Once submitted, our team will review your
credentials and complete the onboarding process.
- GSTIN
- Mobile No.
- Company contact
- Cancelled Cheque
- Basic information about your product or service.
1. Register yourself on animstok.com
2. List your products & services for matching categories.
3. Once order is received make the products / service ready.
4. On successful delivery, Animstok will settle payment.
Only genuine products/service is required to sell on Animstok marketplace. Website
is not required.
To start selling on Animstok at least one product/service is required.
Yes, you can offer both products and services.
Our platform is dedicated to pets, animals, and livestock-related products and
services. You can sell all legal pets, cattle, and animals along with wide range of
items, including pet accessories, food, healthcare products, livestock equipment,
and even services like grooming or training.
Please select from the 2 options:
Self-Ship: In this case the vendor will be responsible for delivery of the product.
Once shipped please share the POD details for confirmation.
AnimShip: Store your products at AnimStok warehouse and we will be responsible
for the delivery.
After completion of your seller profile and verification of documents we can live your
listing to start selling.
Fees and Charges
Listing on Animstok.com is free. There will be fees for preferential listings, on sales
and shipments.
Commission fee: A percentage of the product price on sale only. Varies from product
to product.
Shipping fee: As per product, size, weight, quantity, distance, and the shipping
partner chargers.
Payment fee: Based on the payment mode and value of product.
The seller has the freedom to decide the price of their products.
No. Listing products on Animstok.com is free. Only when you sell, a commission will
be charged.
After successful delivery of the product. You are eligible to get paid within 7- 10
business days.
Seller Account
To list your product on Animstok.com, after registration you need to:
- Select right category of your Product or Services.
- Provide product information.
- Provide product images.
- More details will be provided on Seller dashboard.
Managing orders is convenient:
- All order details will be provided on the Seller dashboard along with order
quantity, value, delivery status and payments. - You can also connect with our relationship manager for support.
- Yes, you have the flexibility to run promotions and discounts on your products.
Utilize the promotional tools in your seller dashboard to create enticing offers for
your customers.
Services
- Yes, Sellers can run promotions and offer discounts on products/ services. Use
seller dashboard to create offers.
- Yes, we help you to protect against fraudulent orders placed on your products
and payment fraud. - We use industry-standard encryption and security measures to safeguard your
account details and transaction data.
Yes, Customers can leave feedback and ratings for the products they purchase.
Monitor your seller inbox regularly. Respond promptly to address customer’s
concerns. Good customer service leads to retaining customers and repeat
buying.
Animstok has a return policy in place. If a customer wishes to return a product,
they can use their account. Make sure to clearly define your return policy in your
product listings.
Define any warranties or guarantees associated with your products in your
product listings. Honor the commitments and provide prompt assistance to
customers.
In the case of disputes, Animstok provides a resolution system. Please maintain
clear communication with buyers and address any issues promptly. Our support
team will also help.
We are happy to help you
Do you still have any questions or concerns? Please leave your query below, and we’ll use them to add more details to the website to make it better.
