Shipping and Delivery Policy

Welcome to AnimStok.com, your trusted partner in providing the best for your pets, animals, and livestock. This Shipping and Delivery Policy aims to ensure transparency and a seamless experience for our valued customers. By using AnimStok.com, you agree to comply with the terms outlined in this policy.

Shipping Timelines:

We understand the anticipation of receiving your pet essentials. To cater to your excitement, we provide estimated shipping timelines based on different locations:
Metro Cities: 2-3 business days
Urban Areas: 3-5 business days
Remote Locations: 5-7 business days

Please note that these timelines are indicative and may vary based on factors such as product availability, order processing time, and delivery address.

Delivery Process:

Upon placing an order on AnimStok.com, our system initiates a comprehensive process. The team conducts a meticulous quality check to ensure that the products meet quality standards. After passing the quality inspection, your order is carefully packed, adhering to industry best practices. The packed order is then handed over to our trusted delivery partners to ensure swift and secure delivery to your doorstep.

Packaging:

To safeguard your purchases, we employ appropriate packaging methods based on the nature of the items. Products may be packaged in sturdy corrugated boxes or securely enclosed in courier polybags, ensuring they reach you in pristine condition. In the unlikely event that you receive damaged items, refer to our ‘Cancellation and Return Policy’ guides for assistance.

Locations Covered:

AnimStok.com takes pride in shipping products across India. Whether you reside in bustling cities or remote locations, we are committed to delivering your pet, animal, livestock essentials to your doorstep. Please check delivery possibility with your pin code before placing order.

Order Tracking:

Our tracking feature allows you to monitor the real-time progress of your delivery, providing peace of mind throughout the process.

Estimated Shipping Time:

Our goal is to dispatch most orders within 1 business day, ensuring you have timely access to your products.

Multiple Shipments:

For orders consisting of various products, we may ship items separately to expedite the delivery process and ensure each item reaches you efficiently.

Shipment Charges:

At AnimStok.com, we prioritize a hassle-free shopping experience. For prepaid orders below the net value of INR 599/-, a flat shipment charge of INR 75/- applies. Orders exceeding INR 599/- qualify for free shipping.

Disputes:

Any disputes arising from this Shipping and Delivery Policy will be exclusively dealt with by the competent courts in New Delhi, to the exclusion of all other courts in India.

Arbitration:

If disputes cannot be resolved amicably, the sole arbitrator appointed under the Arbitration and Conciliation Act, 1996 will settle the matter. Arbitration proceedings will be conducted in New Delhi and governed by Indian laws.

Thank you for choosing AnimStok.com for all your animal care needs. We are dedicated to serving you and your pets, animals, livestock with the utmost care and commitment.
Animstok.com Team

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